Skip to content

Frequently asked questions

Ordering, shipping, tailoring and payments, answered. Still need help? Chat with us on WhatsApp.

We ship across India and worldwide. Within India, orders usually arrive in about 4 to 6 days. International orders take around 10 to 12 days. Every piece is photographed and checked before it leaves our workshop, so you see the actual outfit before it ships.

For orders within India we accept UPI, credit and debit cards, and net-banking, plus cash if you visit our store in Surat. Shipping from outside India? Message us on WhatsApp and we will help you complete your payment securely.

We don't offer cash on delivery, but paying online with us is completely safe. We have been making bridal wear since 1981, every payment runs through secure, trusted gateways, and we photograph your actual outfit before it ships so you know exactly what is arriving. You can also video-call our team to see any piece live before you pay.

Yes. Every piece comes semi-stitched or as-posted. Choose made-to-measure at checkout (a small tailoring charge applies, and it adds about 7 days) and our own master tailors stitch it to your size. A free video call is included to guide your measurements.

Our lehengas fit a wide size range, and made-to-measure lets us tailor to you. For plus sizes (42 and above) or any special requirement, message us on WhatsApp before ordering and we will confirm.

Yes. In the unlikely event your piece arrives with any damage, we offer an easy exchange. Reach us on WhatsApp with your order details and photos and we will sort it out.

We are the manufacturer. JMS Studio is a family textile house making bridal and wedding wear since 1981, in our own workshop in Surat. That is how we offer designer pieces at manufacturer-direct prices, without the boutique markup.

Absolutely. Many of our brides shop from the US, UK, Canada, Australia and beyond. We ship worldwide, and you can video-call our team to see any piece up close before you buy.

Yes. We photograph your actual piece before dispatch so you know exactly what is arriving. You can also book a WhatsApp video call to view it live and ask any questions.

Cart (0)

5% OFF for your first order. Use code HIGH5

Your cart is currently empty

Wishlist

Recently Viewed